Privacy and Policy

Last Updated: July 17, 2026

1. Introduction

Zellio (“Zellio,” “we,” “our,” or “us”) is a United States-based provider of cloud-based business software and online productivity solutions. Our Services are designed to help individuals, professionals, and businesses create, manage, and organize business documents and streamline everyday business operations.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our websites, applications, software, APIs, and related services (collectively, the “Services”).

Your privacy is important to us. We are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws. As Zellio continues to expand its Services, this Privacy Policy applies to both our current offerings and any future products or features unless a separate privacy notice is expressly provided.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through:

  • The Zellio website and related domains;
  • Web-based and mobile applications;
  • Software and online business tools provided by Zellio;
  • Customer support communications;
  • Marketing and promotional communications;
  • APIs, integrations, and connected services; and
  • Any other Services owned or operated by Zellio that reference this Privacy Policy.

This Privacy Policy applies whether you access the Services as an individual, on behalf of a business, or as an authorized user of an organization.

This Privacy Policy does not apply to websites, applications, or services operated by third parties that may be linked from our Services. We encourage you to review the privacy policies of those third parties before providing any personal information.

3. Definitions

For purposes of this Privacy Policy:

Account means your registered Zellio account used to access one or more Services.

Business Data means any information, documents, files, text, images, logos, business records, invoices, customer information, financial information, or other content that you or your authorized users upload, create, generate, store, transmit, or otherwise process through the Services.

Personal Information means information that identifies, relates to, describes, or can reasonably be associated with an identified or identifiable individual. The meaning of Personal Information may vary depending on applicable law.

Services means all websites, software applications, online tools, APIs, features, products, and related services provided by Zellio.

User, “you,” or “your” means any individual or entity that accesses or uses the Services.

Where applicable, terms such as “Controller,” “Processor,” “Personal Data,” or similar terms shall have the meanings assigned to them under applicable privacy laws.

4. Information We Collect

The information we collect depends on how you interact with the Services. We collect information directly from you, automatically through your use of the Services, and from certain third-party sources.

4.1 Information You Provide to Us

When you create an account, subscribe to a Service, contact us, or otherwise interact with Zellio, you may provide information including:

  • Name
  • Business or company name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Username and account credentials
  • Profile information
  • Payment and billing information
  • Communications with our support team
  • Any other information you choose to provide

Providing certain information may be necessary to access specific features or Services.

4.2 Customer Data

Our Services allow you to create, upload, store, manage, and share business documents and related information (“Customer Data”).

Depending on the Service you use, Customer Data may include:

  • Invoice information
  • Customer and client details
  • Business contact information
  • Company names
  • Billing and shipping addresses
  • Product or service descriptions
  • Pricing and tax information
  • Payment terms
  • Purchase order references
  • Business logos and branding
  • Notes and attachments
  • Uploaded documents and files
  • Other business information that you choose to process using the Services

You are responsible for ensuring that you have the legal right to collect, use, and upload any Customer Data you submit to the Services.

4.3 Payment Information

If you purchase a subscription or other paid Services, payment information is collected and processed by our third-party payment providers.

Depending on your payment method, this may include:

  • Billing name
  • Billing address
  • Payment method
  • Transaction information
  • Subscription details

Zellio does not store complete credit card or payment card information on its own servers unless expressly stated. Payment information is processed in accordance with the privacy policies and security practices of our payment service providers.

4.4 Information Collected Automatically

When you access or use the Services, we automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language preferences
  • Date and time of access
  • Pages viewed
  • Features used
  • Session activity
  • Referring website
  • Crash reports
  • Diagnostic information
  • Cookies and similar technologies

This information helps us maintain the security, performance, and functionality of the Services.

4.5 Information from Third Parties

We may receive information from third parties, including:

  • Identity or authentication providers
  • Payment processors
  • Analytics providers
  • Marketing partners
  • Customer support platforms
  • Third-party integrations authorized by you

We use this information only for purposes consistent with this Privacy Policy and applicable law.

4.6 Sensitive Personal Information

Zellio's Services are not designed to collect, process, or store sensitive personal information. Unless expressly required by a specific Service, users should not upload, submit, or otherwise provide sensitive personal information through the Services.

Sensitive personal information includes, but is not limited to:

  • Government-issued identification numbers (such as Social Security or national identification numbers)
  • Passport or driver's license information
  • Financial account credentials or payment card security codes
  • Health or medical information
  • Biometric or genetic information
  • Information relating to an individual's racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, sexual orientation, or criminal history
  • Any other information classified as sensitive under applicable law

Users are responsible for ensuring that any information submitted through the Services is appropriate for its intended business purpose and complies with applicable laws.

4.7 Children's Privacy

Zellio's Services are intended for use by businesses and individuals who are at least 18 years of age or the age of legal majority in their jurisdiction.

The Services are not directed to children, and users may not create accounts or use the Services on behalf of children except where permitted by applicable law and necessary for a legitimate business purpose. Users are responsible for ensuring that any personal information submitted through the Services complies with all applicable legal requirements.

5. How We Use Your Information

Zellio uses the information we collect to operate, maintain, improve, and protect the Services. Specifically, we may use your information to:

  • Create, manage, and administer your account.
  • Provide, operate, maintain, and improve the Services.
  • Create, process, store, and manage business documents generated through the Services.
  • Process transactions, subscriptions, and payments.
  • Verify your identity and authenticate access to your account.
  • Personalize your experience and remember your preferences.
  • Respond to inquiries, provide customer support, and communicate with you about your account or the Services.
  • Send service-related notices, technical updates, security alerts, and administrative communications.
  • Send marketing or promotional communications where permitted by law or with your consent. You may opt out of marketing communications at any time.
  • Monitor, analyze, and improve the performance, reliability, and functionality of the Services.
  • Detect, investigate, prevent, and respond to fraud, unauthorized access, security incidents, or other illegal or prohibited activities.
  • Enforce our Terms of Use and other applicable policies.
  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Protect the rights, property, safety, and security of Zellio, our users, and third parties.
  • Develop new products, features, and services.

We may also use information in an aggregated or de-identified form for analytics, research, product development, reporting, and other legitimate business purposes. Aggregated or de-identified information does not identify you personally.

Where required by applicable law, we will obtain your consent before using your personal information for purposes that require consent.

6. International Users and Data Protection

Zellio is headquartered in the United States, and the Services are operated from the United States. If you access or use the Services from outside the United States, you acknowledge that your personal information may be transferred to, processed, and stored in the United States or in other countries where Zellio or its trusted service providers operate.

The privacy and data protection laws of these jurisdictions may differ from those in your country of residence. By using the Services, you understand that your information may be transferred internationally as necessary to provide the Services.

Zellio is committed to protecting personal information regardless of where our users are located. Where applicable privacy or data protection laws require specific safeguards or impose additional obligations, Zellio will implement appropriate measures to comply with those requirements.

Where required by applicable law, Zellio will process personal information on a lawful basis, which may include:

  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate business interests, provided such interests are not overridden by applicable legal requirements; or
  • Your consent, where consent is required.

Where required, Zellio will implement appropriate safeguards for the international transfer of personal information in accordance with applicable law.

7. Cookies and Similar Technologies

Zellio uses cookies and similar technologies to operate the Services, improve functionality, enhance security, analyze usage, and personalize your experience.

Cookies are small text files that are stored on your device when you visit our website or use the Services. Similar technologies, such as web beacons, pixels, local storage, and session identifiers, may also be used for similar purposes.

We may use the following types of cookies and technologies:

7.1 Essential Cookies

These cookies are necessary for the operation of the Services and enable core functionality such as user authentication, account security, session management, and access to secure areas of the platform. The Services cannot function properly without these cookies.

7.2 Functional Cookies

Functional cookies remember your preferences and settings, such as language, region, and other customization choices, to improve your user experience.

7.3 Analytics Cookies

Analytics cookies help us understand how visitors and users interact with the Services by collecting information such as page visits, feature usage, navigation patterns, and system performance. This information is used to improve the functionality, reliability, and user experience of the Services.

7.4 Performance Cookies

Performance cookies collect information about the performance and reliability of the Services, helping us identify technical issues, monitor system health, and optimize platform performance.

7.5 Managing Cookies

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of portions of the Services.

Where required by applicable law, Zellio will request your consent before placing non-essential cookies or similar technologies on your device.

8. How We Share Your Information

Zellio does not sell or rent your personal information. We disclose personal information only as necessary to provide the Services, comply with legal obligations, protect our rights, or with your authorization.

We may share your information with:

  • Service Providers that assist us with hosting, payment processing, communications, customer support, analytics, security, and other business operations. These providers may access personal information only as necessary to perform services on our behalf and are required to protect it.
  • Third-Party Integrations that you choose to connect to the Services. Information shared through these integrations is subject to the third party's privacy practices.
  • Legal and Regulatory Authorities where disclosure is required by law or reasonably necessary to comply with legal obligations, respond to lawful requests, enforce our agreements, investigate fraud or security incidents, or protect the rights, property, or safety of Zellio, our users, or others.
  • Business Successors in connection with a merger, acquisition, financing, reorganization, sale of assets, or other corporate transaction, subject to applicable law.
  • Other Parties with your consent or at your direction.

We may also use and disclose aggregated or de-identified information that does not identify you personally for analytics, research, product development, and other legitimate business purposes.

9. Data Retention and Security

Zellio retains personal information only for as long as necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests. When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmitting or storing information over the Internet is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for promptly notifying us of any unauthorized access to or use of your account.

10. Your Privacy Choices

Depending on your location and applicable law, you may have the right to access, correct, update, delete, or request a copy of your personal information, or to object to or restrict certain processing activities.

You may also opt out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that you will continue to receive transactional or service-related communications that are necessary to provide the Services.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, legal requirements, or other operational needs. When we make material changes, we will update the "Last Updated" date at the beginning of this Privacy Policy and provide additional notice where required by applicable law.

Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to submit a privacy-related request, please contact us at:

Zellio

Email: support@zellio.net

Website: https://zellio.net